Los Altos hairstylist Eric Ringo remembers a day in 2012 when things took a turn for the brighter for his family. It was the day his parents, whom he calls “working-class people,” let down their guard and accepted a charitable donation to soften the blow of caregiver fees.
Ringo’s mother, Alice, was suffering from Alzheimer’s disease at the time, and he convinced her and his father, Peter, to embrace help. Two years later, Ringo’s father had a heart attack and his health began to decline. Peter died only after his son promised to look out for Alice.